FAQ's

How long will my matcha stay fresh?


In the sealed the airtight foil it is delivered in, your matcha will keep its flavor, color and aroma for up to two years. Once opened, it is best consumed within three months.



What is the best way to store my matcha once opened?


The MAKE tea caddy is the perfect place to store your matcha because tea stays freshest in a cool, dark place. You should never store your matcha in a clear jar or in direct sunlight. To fully embrace the art of matcha making, we encourage you to create a personalized matcha station with your tea caddy.




What if my tea caddy arrives broken?


We will be happy to send you a new MAKE Base should the tea caddy arrive broken. Simply upload a photo of the broken caddy within 30 days of ship date and we will send you a new one


Do you ship to Canada?

Currently we only ship to the USA, but hope we can bring our premium matcha to other countries in the future.